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We are here to help
Whether you want to ask a question about your account, membership, downloadable resources, translation databases, newsletters or any other TTMEM.com service, you are welcome to contact us.
We do our best to reply by email within 24 hours. To help us assist you more quickly, please write a clear and concise message and include the most relevant details about your request.
Please do not send sensitive personal or financial information through this form, as it is not required for support purposes.
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How to reach us
We appreciate your interest in TTMEM.com. For any questions, suggestions or support requests, please feel free to contact us at:
tm[at]ttmem.com.
You may also use the contact form below.
TTMEM.com supports freelance translators, translation agencies, students and other language professionals with practical resources and business-oriented tools. If you contact us through the form, please complete all fields and describe your issue clearly so that our team can assist you more efficiently.
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Contact options
Choose the contact method that best fits your request. If you need help with TMX downloads,
custom bilingual TMX, PDF-to-Word conversion, DTP, QA or account issues, our team will assist you.
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Tip:
the more precise your message is, the easier it will be for us to reply quickly and accurately. If your request concerns a specific page, product, membership issue or download, mention it clearly in your message.
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| The main TTMEM.com team is based in Italy, serving translators and translation agencies worldwide. We operate as a distributed team and respond to support requests with a practical, workflow-first approach. | |||||||||||||||
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| Don't hesitate to contact the TTMEM.com team. We respond as quickly as possible and we aim to be practical: tell us your language pair, file format (PDF/DOCX/IDML), subject field and preferred delivery date. Whether you need help importing a TMX file into a CAT tool, preparing a PDF for translation, or validating bilingual output, we'll point you to the right solution. | |||||||||||||||
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Why contact TTMEM.com?
Users contact TTMEM.com for many reasons, including membership questions, technical issues, translation tools, downloadable resources, database access, newsletters, partnerships and general information about services for translators and language professionals.
If your message is related to a specific page or product, mention its name clearly. This helps our team understand your request faster and provide a more accurate reply.
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