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Privacy Policy
Privacy, personal data protection, cookies, account security, and user rights on TTMEM.com.
This Privacy Policy explains how TTMEM.com collects, uses, stores and protects personal data when users access the website, create an account, contact us, or use our services and tools.
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Privacy and data protection at TTMEM.com
We respect the privacy of translators, agencies, companies and visitors who use this website. We do not rent or sell personal information to third parties. Where data is shared with service providers or partners, it is done only when necessary, appropriate, or based on the user's consent and applicable legal requirements.
You may browse many parts of the website without registering. However, some services may require personal information such as your name, email address, account credentials, company details, country, profession, or similar account-related data.
Quick summary: personal data collected · cookies and usage data · security measures · GDPR rights · contact details
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Data controller and owner
The data controller for the processing described in this Privacy Policy is:
TTMEM
Contact: tm[at]ttmem.com
If you have questions, comments, or privacy-related requests, please contact us using the address above or through the contact page on the website.
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Types of personal data collected
Depending on how you use the website, we may collect and process the following categories of data:
Identity and account data: first name, last name, email address, profession, company name, country, profile image or picture, and similar registration details.
Authentication and security data: account credentials, login-related records, token-based verification data, password reset data, and similar information used to secure access to the website.
Usage data: technical information collected automatically when using the website, such as browser type, device information, pages visited, approximate location data, IP-related logs, session data, and interactions with website functions.
Contact data: information voluntarily provided when contacting us, requesting support, submitting documents, filling out forms, or using service-related communication channels.
Optional profile data: information that users choose to add to profiles or account areas, where such functionality is available.
Some data is provided directly by the user, while some data may be collected automatically through cookies, analytics tools, server logs, and similar technologies.
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Account security and sensitive data protection
We apply organisational and technical measures designed to protect account data and sensitive information against unauthorised access, disclosure, alteration, misuse, or destruction.
TTMEM.com is not in possession of users' passwords in readable plain-text form. Password-related data is handled through appropriate authentication and security procedures, and access-sensitive operations may rely on verification tools such as secure tokens, reset tokens, session controls, or similar security mechanisms.
Sensitive operations such as account recovery, verification, access confirmation, or protected workflow steps may use token-based protection or comparable security measures designed to reduce exposure of sensitive account information.
No internet-based system can guarantee absolute security, but we aim to use reasonable and appropriate safeguards based on the nature of the data and services involved.
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Cookies and tracking tools
This website may use cookies and similar technologies to improve user experience, remember preferences, keep sessions active, and support analytics or security functions.
Cookies may also help us understand how visitors use the website so we can improve content, tools, navigation and service performance.
Disabling cookies may affect some website features or make certain services unavailable.
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Third-party services
Some website functions may rely on third-party providers such as hosting services, analytics platforms, technical service providers, communication tools, maintenance services, payment-related tools, or other external systems needed to operate the platform.
These providers may process certain data on our behalf only to the extent necessary to deliver their services, maintain technical operation, improve performance, or support legitimate business and security needs.
Where appropriate, third-party providers act under contractual, technical, or operational limitations relevant to the services they provide.
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Why we collect and use personal data
We collect and process personal data to operate the website and provide related services. This may include:
account registration and authentication
customer support and communication
service delivery and user requests
analytics and website improvement
security, fraud prevention and abuse detection
marketing or promotional communication, where allowed and applicable
legal compliance and protection of our rights
We may also use personal data to contact users regarding account matters, service updates, technical notices, support responses, policy updates, and, where appropriate, newsletters or promotional communications.
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Mode and location of data processing
Personal data is processed using appropriate organisational and technical measures designed to help prevent unauthorised access, disclosure, alteration, misuse, or destruction.
Access to data may be granted to authorised persons involved in operating the website or to external service providers such as hosting providers, IT companies, communications providers, technical support providers, or similar processors working on behalf of the data controller.
Processing location: Data is processed at the operating offices of the data controller and at locations where the parties involved in the processing are located, as required for service delivery and technical operation.
Retention period: Personal data is retained for as long as necessary for the purposes described in this Privacy Policy, to comply with legal obligations, resolve disputes, protect rights, maintain security records, or fulfil service-related requirements.
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Legal action, compliance, system logs and maintenance
Personal data may be used where necessary for legal purposes, to comply with applicable laws, to respond to lawful requests, or to protect the rights, safety, property, users, services, or website operations of TTMEM.com.
This includes situations related to misuse of the website, security incidents, abuse prevention, fraud analysis, account protection, or disputes.
For operation, maintenance, diagnostics, and security purposes, the website and third-party services may collect system logs and technical records of user interactions, including IP-related information and server-side event data.
Such information is used to maintain performance, detect technical issues, improve reliability, and support security monitoring where appropriate.
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User rights
Subject to applicable law, users may have the right to:
request access to their personal data
request correction or updating of inaccurate data
request deletion or restriction of processing
object to certain types of processing
request data portability where applicable
withdraw consent where processing is based on consent
Users may also request more information about the origin, purpose, categories, or processing of their personal data by contacting the data controller using the contact method provided above.
We may need to verify identity before fulfilling certain requests in order to protect user privacy, account security, and access-controlled data.
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GDPR commitment
TTMEM.com aims to process personal data in line with the principles of the European Union's General Data Protection Regulation (GDPR), including fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, integrity and confidentiality.
We are committed to protecting the privacy and personal data of users and to keeping this Privacy Policy aligned with evolving legal and operational requirements where applicable.
This statement is intended as a general privacy commitment and does not replace case-specific legal interpretation or jurisdiction-specific compliance requirements.
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Additional information
This website may provide contextual privacy information relating to specific services, forms, tools, or workflows where additional explanation is needed.
If some information is not specifically included in this Privacy Policy, users may contact the data controller for clarification about data collection, data usage, storage, service-specific processing, or privacy-related concerns.
Users are responsible for ensuring that any personal data of third parties submitted through the website is lawfully communicated and shared.
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Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in website features, services, legal requirements, or internal practices. When changes are made, the updated version will be published on this page.
Users are encouraged to review this page periodically to stay informed about how personal data is handled.
For privacy questions, please contact:
TTMEM Contact Page
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